Careers

Join our team at Blue Cross and Blue Shield of Alabama, where we are committed to growing a team of customer-focused professionals. We provide competitive compensation packages, excellent benefits, and numerous opportunities for career growth.

Customer Service

If you have top-notch communication skills, enjoy helping others, and have a passion for service, our Customer Service team might be the perfect fit for you! As the voice of Blue Cross and Blue Shield of Alabama, you'll learn how to effectively serve our members and uphold our reputation as The Caring Company. Our call centers in Birmingham are dedicated to serving members and providers with excellence. Apply today and start making a difference with us!

Claims

Analytical skills, critical thinking, and attention to detail are at the core of what enables our Claims associates to exceed member service expectations. Join our Claims team to analyze and help implement health and wellness benefits, gain exposure to multiple business functions, and build a strong foundation for a dynamic career path, all while making a meaningful impact. Positions in this department include Claims Research Analyst, Inquiry Analyst, Claims Research Specialist, and Claims Coordinator.

Actuarial Services

Our experienced Actuaries develop financial forecasts, estimate claim costs for our underwritten groups, and determine the financial impacts that guide our business decisions. Join us and provide pricing support and financial risk calculations to cross-functional teams at Blue Cross. A career in Actuarial Services is highly collaborative and exceptionally rewarding!

Application Development

Our Application Development team is the heartbeat of our technical business processes. In this dynamic role, you'll be at the forefront of developing, implementing, and supporting cutting-edge IT solutions, whether they're crafted in-house or sourced from external partners. If you’re motivated by the challenge of creating long-term information system solutions and are passionate about improving the workplace on a large scale, Application Development is the place for you.

Health & Clinical Engagement-Registered Nurses

Our Health and Clinical Engagement team delivers invaluable health and wellness services, helping our members achieve optimal health and quality of life. As a Registered Nurse with Blue Cross, you'll have the opportunity to provide essential medical services through in-person hospital visits or telephonic communications. The flexibility of our Health and Clinical Engagement positions allows you to connect effectively with community members, offering care management and wellness guidance through all seasons of life.

Healthcare Analytics

Healthcare Analytics is responsible for building and evolving our analytics infrastructure and strategy. The division supports data-driven decision-marking for both internal and external customers by delivering actionable information and fostering collaboration through analytics best practices.

Strategy and Project Management

The Strategy and Project Management Division drives enterprise strategy by developing the corporate strategic plan, managing the enterprise project portfolio, overseeing enterprise-wide project management, and leading enterprise risk and corporate insurance in support of our organization and customers. If you enjoy collaborating with people and have a passion for developing strategies and leading projects, the Strategy and Project Management area is the perfect place to start your career at Blue Cross.

Technology Support

Our Technology Support team excels in problem-solving and delivering swift results, ensuring our business processes run seamlessly. If you possess excellent interpersonal skills, thrive in resolving issues, and enjoy working collaboratively, a career with our Tech Support team is ideal for you! This division supports various functions, including software applications, databases, corporate web servers, local and wide area networks, information security, and hardware installation. Our associates manage, monitor, maintain, and repair our computer systems to ensure Blue Cross consistently and continuously exceeds our members' expectations.

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Find Your Place at Blue