Frequently Asked Questions

Quick Tips for Applying Online

  • To navigate the pages of your application, please click 'Return to Previous Page' instead of using your browser's back button.
  • Save your application periodically. The online application process will close after 10 minutes of inactivity, and any unsaved information will be lost.
  • How do I apply for a position?
    • You must first register and create a profile. You can register by clicking New User in the top-right corner. Creating a profile allows you to search for job openings, save search criteria, view notifications, and apply for positions. You may update your profile information as needed. An email address is required when completing the profile. To apply for a position, follow these steps:

      1. Select a job and click Apply.
      2. Thoroughly answer all questions on the Complete Application page.
      3. Click Submit.
  • Can I submit a hard copy of my resumé via U.S. mail or fax?
    • Resumés must be submitted online when applying for a position. This is the most efficient method of ensuring your resumé is processed in a timely manner. They can be submitted two ways:

      1. When applying for a specific job, you will be asked to upload a copy of your resumé.
      2. On the Careers Home page, select Upload Resumé Without Applying to upload an updated copy.
  • Is a cover letter required?
    • A Cover Letter is not required; however, if included, the content will be reviewed and used to determine whether or not further consideration can be granted. When choosing to include a cover letter, simply upload in the same document as your resumé when applying.

  • What if I don't have an email?
    • An email address is required in order to submit a resumé online. Some Internet Service Providers will allow you to create a free email account. You may obtain a free email address from one of the following providers:

      • Google Gmail
      • AOL Mail
      • MSN Hotmail
      • Yahoo! Mail
      • Lycos Mail

      In addition, your local public library is equipped to assist you in setting up an email account.

  • How do I withdraw my application from a particular position?
    • If the position you applied for is still posted, you may withdraw by following these steps:

      1. Log in to your account at
      2. Click on My Activities
      3. The position you applied for will be listed under Applications
      4. Click Withdraw

      If the position is no longer posted, please email Your application will be withdrawn and confirmation will be provided once completed.

  • What is a Job Search Agent and how do I create one?
    • A Job Search Agent allows you to receive notifications of job openings that match your specific search criteria. You can create a Job Search Agent by following the steps listed below:

      1. Go to Careers Home and select Job Search at the top of the page.
      2. Key your search information such as: keywords, locations, job families, etc.
      3. Click Save Search
      4. Name your search and check the box Notify me when new jobs meet my criteria
      5. Key the email address you would like the job notification to be routed.
      6. Click Save Search
  • Is there a particular resumé format required?
    • No, there is no required format. Resumés are used to screen your qualifications against the job's posted qualifications. It is important to ensure your resumé is current and accurate.

  • Can I change or edit my resumé on the Careers site?
    • Once you have saved a resumé, the system will not allow you to edit a saved resumé. However, you may submit a new resumé by using one of the following options:

      • Choose Attach Resumé when applying for a position
      • Choose Upload resumé without Applying to add a newly updated resumé.

      If you have additional questions, please contact

  • What if I forget my username or password?
    • From the Search Open Positions page, click on Sign In.

      • If you know your User Name, click Forgot Password. The new password will be emailed to you.
      • If you do not know your User Name, click Forgot User Name, enter your email address, and your User Name will be emailed to you.

Equal Employment Opportunity and Affirmative Action

At Blue Cross and Blue Shield of Alabama, we are a proud Equal Employment Opportunity and Affirmative Action employer which promotes a workplace that values and reflects the diversity of our community through an exceptional and talented workforce.

Throughout the recruitment and employment relationship, we maintain integrity and respect for others regardless of race, religion, color, sex, age, national origin, disability, genetics, or Veteran Status. We foster a work environment free from discrimination or retaliation; and a culture where every individual has the opportunity to realize their full potential.

Reasonable Accommodations

Blue Cross and Blue Shield of Alabama is committed to offering reasonable accommodations to applicants with disabilities as defined by the American with Disabilities Act (ADA) and applicable state and/or local law. Requests for accommodations will be evaluated on a case by case basis. To request an accommodation while seeking employment with our company, please contact Human Resources at 205-220-2555 or email us at

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

© 2021, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association.